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An ops leader I coach had a task hanging over her head. Not a hard one. A big, tedious one: 17,000 contacts scattered across six messy spreadsheets that needed to be merged, cleaned, and de-duplicated before they could move into a new system. She'd been putting it off for three weeks. Honestly, the company had been dreading it for closer to two years. Names split across three columns. Addresses split the same way. Phone numbers formatted six different ways. The kind of work that isn't difficult, just soul-draining, so it slides down the list day after day. Then, almost as an afterthought, she typed a question to the AI. Not a command. A question: "If I ask you to combine these columns, rename them, and clean up the data, can you do that?" It said: "Absolutely." One minute later it was done. She told me she walked outside to a colleague and said, "I've lost sleep over this for three weeks. And it was done in one minute." The lesson I want you to take away isn't that "AI is fast." You already knew that. The lesson is that the three weeks of dread had nothing to do with the task being hard. The task was never the barrier. The barrier was that she didn't know she was allowed to just ask. That's the gap I see in almost every leader I work with. It's even a gap I spot in myself from time to time. It's not a capability gap. It's a permission gap. We look at a pile of tedious work and assume it's ours to grind through, because that's how it's always been. It doesn't occur to us to turn to the AI and say, "can you just... do this?" So the dreaded thing sits there, costing us sleep, while a one-minute solution waits on the other side of a question we never asked. So here's your assignment this week, and it's almost embarrassingly simple. Think of the one task you've been avoiding. The spreadsheet. The list you keep meaning to clean up. The document you have to reformat. The thing that isn't hard, just heavy. Then, before you roll up your sleeves and do it the old way, ask first. "Can you do this?" Describe it plainly, the way you'd explain it to a capable assistant. You are not bothering it. You are not cheating. You are allowed. Fable is the excuse you needed. It's included until Sunday in most plans. Worst case, it says no and you're exactly where you started. Best case, you get three weeks of your life back in under a minute. The most expensive tasks aren't the hard ones. They're the tedious ones we never thought to hand off. Alex |
As an AI Coach, Advisor, and Agent Builder, I help organizations and business leaders harness the power of artificial intelligence to boost productivity and streamline operations. I enable organizations to navigate the transformative landscape of AI, educating teams, identifying operational and strategic opportunities with AI and creating a framework for safe and transparent use of data in the organization.
Last week I needed current financials for 50 companies. Revenue, EBITDA margin, net debt. Into a spreadsheet. Sourced. I did what most people do: I asked Claude to go do it. It started strong. Companies 1 through 12 were clean. By company 30 it was getting sloppy — a margin that didn’t tie, a “2024” figure that was actually a 2023 restatement. By company 45 it had quietly stopped citing sources altogether. It didn’t get lazy. It got full. Here’s the part nobody explains. An AI has a fixed...
[Day 5, the last of the four unlocks series. So far: the thinking partner, reading at scale, the private tutor. Today, delegation.] A few weeks ago a client showed me the results of an experiment. He’d asked AI to research acquisition targets in his industry and gotten back a list so generic it could have come from a trade magazine’s top-50 ranking. His conclusion: “delegation isn’t there yet.” I asked to see what he’d typed. One sentence. “Find me interesting acquisition targets in [his...
[Day 4 of the four unlocks series. So far: the thinking partner and reading at scale. Today, the one people only use in private.] At a workshop this spring, during the coffee break, a managing partner waited until nobody else was within earshot and asked me: “What actually is a token? People on my team say it forty times a day and I’ve been nodding for a year.” He manages more money than some banks. And he’d carried that question around for a year because there was no safe place to ask it....